今天给各位分享回复询盘的复询复询知识,其中也会对回复询盘函电范文进行解释,盘回盘函如果能碰巧解决你现在面临的电范问题,别忘了关注本站,复询复询现在开始吧!盘回盘函
做外贸的电范话,遇到客户询盘是复询复询常有的事,掌握回盘的盘回盘函英文写作也是很必要的。下面是电范我给大家整理的回复客户询盘英文范文,供大家参阅!
回复客户询盘英文范文1
Dear Johnson,复询复询
We are 盘回盘函so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.
As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target.
Hope so competitive price can help you get your market soon .
By the way, could you pls tell us which color you like most and what kind of packing way you prefer?
Your prompt reply will be highly appreciated.
Best regards
Amy
回复客户询盘英文范文2
Dear Mr. Muller:
Thank you for the letter of (date) enquiring price for our boy‘s t-shirt.
To close our deal a.s.a.p, we offer you firm CF Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info.
We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.
Therefore, at the most competitive price we offer, we hope to receive your reply with
questions if any or an order soon.
Best regards
Amy
回复客户询盘英文范文3
Dear Mr. Naresh,
So glad receiving your enquiry for our Barbies' collection from Alibaba.com dated XXX. Thanks a lot.
We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast.
However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.
Please do not hesitate to contact us if any question and we are waiting for your reply.
Best regards,
Amy
回复客户询盘英文范文4
Dear Mr. Amir,
Many thanks for your inquiry dated(of) XXXX from alibaba.com.
In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .
Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.
Waiting for your early reply.
Best Regards
Amy
报价的尺度根据客户询盘的情况来判断,常规产品价位中等,电范新品略偏上。复询复询
初次接触,盘回盘函最好不要用quote这样正规的电范词来报价,轻描淡写的price足矣。甚至不出现price字样亦可。
重点:一定要留个尾巴来“钓”客户。
1、规定一个最低订货量(作为以后讨价还价的筹码之一)。
2、最重要的,后面要补充说明,上述价格为参考。如您所能理解,根据订货量、交货时间和付款方式的不同,价格会有很大的区别
有时甚至会有高达10%的折扣。云云
当然这都是虚的。
3、除报价外,尽可能在回信中利用畅想外贸软件邮箱的优势,附上一些关于产品的资料,比如包装情况、集装箱情况、产品图片等等。
我们的理念是,首先给客户一个关于价格的概念,以及关于产品的基本情况,让客户强烈感觉到跟你接触,无论是否成交都能够了解产品信息,“值得联系”。其次,在你对客户心理价位不了解的情况下,报价的同时给客户留下讨价还价的兴趣和空间。
和钓鱼同理,既不能只白白地撒饵,也不能冷冰冰甩个空鱼钩过去。
总之,初次与客户打交道,成交是第二位的,细水长流,设法激起客户“保持联系”的欲望才是最主要的。
又及:所谓的明确意向。
不能坐着干等客户表示明确意向,要设法引客户说出他的目的。
比如,泛泛地报个fob价之后,告诉客户“请告知您所需要的目的港,我很乐于折算一个cnf价格给您做参考。”
又或“请告知您可能的定购量和交货时间,我看看是否能给您一个好价格或折扣。”
等到客户把这些资料给你之后,你就可以名正言顺地拿着去向老板请示了。
否则业务员就成了夹心饼干:老板不报价,客户就不给“意向”;客户不透露详情,老板又不肯松口。生意就僵持了。
做业务员的,不但要跟客户斗,还要跟老板周旋,可不能傻等机会噢。
拿到询盘的激动,分析询盘的仔细,回复询盘时候就显得异常紧张了,因为之前你所有步骤的努力就靠这一步来传递了,成败在此一举,加油!
回复询盘时候需要关注以下几点:
1. 查看是否明确买家目的2. 检查邮件语言是否啰嗦3. 查看回复内容结构是否完整4. 价格和产品是否已经考虑同行竞争5. 是否主动推进,并留给买家再次回复形成互动的空间6. 你的产品行业专业度够了吗?7. 一个询盘究竟多久回复较合适8. 如何写邮件标题
自家优势可以体现在以下几点:
l 发货期快l 价格有绝对的优势l 有多年生产或外贸经验l 有参加买家当地的展会,或业内知名展会,l 有自己的研发团队l 有跟知名品牌或企业合作l 有证,品质有保证l 提供OEM,个性化定制服务
Q:
一个询盘究竟多久回复较合适?
A:这里想要对供应商朋友们提个建议,尤其是比较初级的卖家,建议养成工作日查看邮件的形式,建议询盘在24-48小时内回复较好,不超过3天。
买家询盘时效需求:
1. 希望卖家快速回复:24小时/48小时,至少3天内回复,不然3天后可能已经找到其他卖家了。2. 更愿意选择在线的沟通方式3. 希望平台直接规定卖家必须3天内回复
卖家如何优化:1. 尽可能24小时回复外贸邮件和询盘2 . 用自己个人邮箱没关系,但是得记得邮箱同步啊3 . 常登陆更新查看(一周两次总得有吧)4 . 绑定移动通讯工具,及时联系
邮件的标题也非常重要,以下列举几个注意事项:
1. 邮件标题用客户名称与供应商名称
譬如: To David McIntyre from Kevin Wang, 或者 To JC Penny from Blue Sun Company. To…From…结构的邮件标题,可以让买家清晰看到这个邮件的接收人与发件人,此外如果是回复询盘的邮件小编倒是不建议更改太多标题内容,买家对自己发的询盘多少有点印象。
2. 邮件标题用产品报价
譬如: Preferential quotation for Model 123 at the price of US$8.99 FOB Yantian 这个标题清晰明了,买家一看就知道某一种型号产品的具体报价。但是当产品型号非常长的时候,需要小心了,可以调整否则容易被服务器当做垃圾邮件过滤掉。
3. 邮件标题用客户求购的产品名称
譬如:Model 123 digital photo frame in European Market, 或者 Product catalog of digital photo frames with patented designs这个邮件标题既能够突显买家查询的产品类型,也能突出自己产品的优势。
拿到询盘的激动,分析询盘的仔细,回复询盘时候就显得异常紧张了,因为之前你所有步骤的努力就靠这一步来传递了,成败在此一举,加油!
回复询盘时候需要关注以下几点:
1. 查看是否明确买家目的2. 检查邮件语言是否啰嗦3. 查看回复内容结构是否完整4. 价格和产品是否已经考虑同行竞争5. 是否主动推进,并留给买家再次回复形成互动的空间6. 你的产品行业专业度够了吗?7. 一个询盘究竟多久回复较合适8. 如何写邮件标题
自家优势可以体现在以下几点:
l 发货期快l 价格有绝对的优势l 有多年生产或外贸经验l 有参加买家当地的展会,或业内知名展会,l 有自己的研发团队l 有跟知名品牌或企业合作l 有证,品质有保证l 提供OEM,个性化定制服务
Q:
一个询盘究竟多久回复较合适?
A:这里想要对供应商朋友们提个建议,尤其是比较初级的卖家,建议养成工作日查看邮件的形式,建议询盘在24-48小时内回复较好,不超过3天。
买家询盘时效需求:
1. 希望卖家快速回复:24小时/48小时,至少3天内回复,不然3天后可能已经找到其他卖家了。2. 更愿意选择在线的沟通方式3. 希望平台直接规定卖家必须3天内回复
卖家如何优化:1. 尽可能24小时回复外贸邮件和询盘2 . 用自己个人邮箱没关系,但是得记得邮箱同步啊3 . 常登陆更新查看(一周两次总得有吧)4 . 绑定移动通讯工具,及时联系
邮件的标题也非常重要,以下列举几个注意事项:
1. 邮件标题用客户名称与供应商名称
譬如: To David McIntyre from Kevin Wang, 或者 To JC Penny from Blue Sun Company. To…From…结构的邮件标题,可以让买家清晰看到这个邮件的接收人与发件人,此外如果是回复询盘的邮件小编倒是不建议更改太多标题内容,买家对自己发的询盘多少有点印象。
2. 邮件标题用产品报价
譬如: Preferential quotation for Model 123 at the price of US$8.99 FOB Yantian 这个标题清晰明了,买家一看就知道某一种型号产品的具体报价。但是当产品型号非常长的时候,需要小心了,可以调整否则容易被服务器当做垃圾邮件过滤掉。
3. 邮件标题用客户求购的产品名称
譬如:Model 123 digital photo frame in European Market, 或者 Product catalog of digital photo frames with patented designs这个邮件标题既能够突显买家查询的产品类型,也能突出自己产品的优势。
在外贸业务中,邮件沟通是我们最常用的一种。
如果一封邮件中,我们不能把客户的问题回复清楚,沟通无法做到高效,会让客人对业务员的专业水平有看法,从而造成业务机会的耽搁或者失去等等。
这就要求我们在写邮件时,做到简洁、高效。在回复前,我们要对客户的背景做一下调查,调查方式可以通过海关数据对客户进行分析,判断客户真实性。
下面我们一起看一下我朋友分享给我的案例。
客户的询盘:
Hi SimonWe are looking for below two items,can you do them?If yes,pls send us the quotation and advise the lead time of samples and mass production.Picture 1 Picture 2 (客户发的图片,这里改用文字代替了)
朋友回复:
Hi Jim
Kindly thanks your reply.
Attached our quotation for your review
Pls kindly find reply from us :
1. we can make two items as the below but please help me confirm the information:
(1) Regarding the first item,the information you give me is the picture one right?
(2) As another black clear glass(picture 2 i send to you) we also can make,but we need picture 2 specific information.
Attached our production like picture 2 for your review.
2.We will finish sample within 30 days once we received the deposit .
3.Regarding the mass production ,pls do trust us supply ability .We can 8000pieces pre month for the door and 20,000 square pre month for the window.
Any problem pls feel free to contact me .
我们在回复客户询盘时,要学会分析客户的询盘问题,我们看一下客户询问的问题:
1、客户问我们是否能做以下两款产品
2、如果我们能做,需要报价
3、样品和大货的发货周期
从上面我朋友的回复邮件看,邮件对第一个问题做了回复,也提出了自己关于产品的问题。
第二个问题,他对产品做了报价,是对客人做了回复的。
我这里有个疑问:第一个问题回复中,他对产品有疑问,他这个报价又是基于什么来报价的呢?
如果对客户需要报价的产品细节不明白,我建议,可以等先问清楚了再报价,做到报价准确。
第三个问题,他只解答了样品的发货周期。对于批量产品交期的问题,没有解答。虽然他描述了自己公司的产能,但并没有让客户得到他想要的答案。
对于这个询盘我们可以这样回复:
Hi Jim
Noted with thanks for your inquiry.
1.we can make the two items according to your request.The quotation will be sent to you asap .
2.Sample lead time:30 days on receipt of deposit.
3.mass production lead time:45 days for reorder ,60 days for first order on receipt of deposit.
We are confident of the production capacity with 8000 pieces for doors and 20,000 square for window pre month in our company.
But we have below questions before quotation,pls kindly confirm back:
(a) Attached picture one is same as the first item ?
(b) Coulld you pls send us the specific information for the black clear glass(in picture 2 )?
Looking forward to your earlier reply so that we can quote you asap.
Any problem pls feel free to contact us .
Regards
最后:
建议大家在写完邮件后,建议站在客户的角度,自己再读1-2遍,一方面是为了检查语法或者内容,是否有错误,另一方面,看看所有的细节是否有回复清楚,避免遗漏。
写好英文邮件,要求我们具有良好的英文阅读能力,能理解客户表达的意思,同时也需要具备良好的写作功底,才能与客户做好沟通工作。
希望大家都能多多开发到客户。
对于外贸员来说,用英语回复客户的询盘也是一门技术活。下面是我给大家整理的回复询盘英语范文,供大家参阅!
回复询盘英语范文:回复对某个产品的查询
Dear Mr. Jones:
Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".
We've enclosed the photo and detailed information of the product for your reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
回复询盘英语范文:向老客户介绍公司新的产品信息
Dear Mr. Jones:
We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.
We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We
would be very happy to send samples to you for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
回复询盘英语范文:对新买家要求建立业务联系的回复
Dear Mr. Jones:
We have received your letter of 9th April showing your interest in our complete product information.
Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.
We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
Sincerely,.
回复询盘英语范文:主动跟新买家建立联系
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
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